Who are you?
Handloom Shop is an exclusive store brought to you by Sangam Shawls® which is more than 30 year old manufacturing company based in Amritsar, India.
For more details click here.

What is your shipping policy?
Please click here for details.

How long does it take for my goods to arrive?
Orders are usually shipped within 2 business day. Delivery time is 3-7 days depending on your location.

What type of payment do you accept?
We currently accept Master Card, Visa, American Express, Discover and E-checks thru Paypal.

Are my credit card details safe?
Yes. We use PayPal payment gateway that employs industry standard SSL encryption. Your card details are never kept by us.

What is your refund / exchange policy?
At the moment, we do not entertain refunds. If for any reason you are unsatisfied, you can exchange your purchase for a different item on our store. You must ship the item at your expense and be received by us within 14 days of your receipt of the goods. It must be complete, unused and undamaged. The shipping cost will be borne by the customer.

To what countries do you ship?
Currently we ship to USA, Canada, Europe, Asia, Middle East, Australia, New Zealand and Africa.

I'm Interested in Wholesale / Bulk Buying. Can you help?
Of course! Please send us your requirements to: wholesale@handloomshop.com 

What is your privacy policy?
We respect your privacy and security. We do not share any of your contact details with any other party. Any contact from us, by whatever means, will be in relation to your order or in response to requests for information only. For More Details, click here.

Any more questions? Fill in the Query Form and we will be glad to answer your queries.